Why Managed Service Providers Choose Reveille
Offer ECM expertise to your customers at scale. Understand managed ECM solution costs.
Fill the ECM management gap. Grow your MSP services
Do you have comprehensive insight into ECM environments?
If you have a management gap in your ECM services, growth will be a challenge; not to mention the risk of SLA violations and costly remediations.
ECM Management gaps
with Reveille
Efficiently managing complex stacks
Manage complex stacks & grow ECM services without added headcount
No early warning
Proactive and automated issue resolution
Understanding ECM service costs
Know costs per customer
Challenges to scale
Grow with your customers and expand your ECM solution offering
Provide quality service and minimize risk
Filling the gaps with ECM monitoring software allows MSP’s to:
- ^Gain comprehensive insight for every touch point inside an ECM stack
- ^Be proactive with early warning notification
- ^Connect ECM visibility to current tools (such as Datto or Connectwise)
- ^Exceed SLA demands
- ^Satisfy your customers and scale your solution offerings
Reveille touch points in ECM environment
Reveille solution tiers
Base Tier
- ^MSP customer is sent scheduled base service level and dashboard reports
Platform Tier
- ^MSP customer has web access to Reveille platform service views, reports, and dashboards
- ^MSP active management of customer ECM environment using alert notifications and proactive remediation
- ^Incremental to Base
User Analytics Tier
- ^MSP customer has web access to Reveille User Analytics user adoption, transaction volumes, and application securitydashboards and reports
- ^Incremental to Platform
Base Tier
- ^MSP customer is sent scheduled base service level and dashboard reports
Platform Tier
- ^MSP customer has web access to Reveille platform service views, reports, and dashboards
- ^MSP active management of customer ECM environment using alert notifications and proactive remediation
- ^Incremental to Base
User Analytics Tier
- ^MSP customer has web access to Reveille User Analytics user adoption, transaction volumes, and application securitydashboards and reports
- ^Incremental to Platform