Why Managed Service Providers Choose Reveille
Offer ECM expertise to your customers at scale. Understand managed ECM solution costs.
Provide quality service and minimize risk
Do you have comprehensive insight into basic ECM environments?
Service providers need comprehensive tools that allow them to easily scale. If you have a management gap in your ECM services, you are at severe risk of SLA violations and costly remediations.
Reveille gives MSP’s the ability to:
- ^Provide 7x24 ECM monitoring
- ^Offer immediate operational insight
- ^Efficiently manage complex stacks
- ^Understand managed ECM solutions costs
- ^Easily scale managed ECM solution offerings
Reveille solution tiers
Base Tier
- ^MSP customer is sent scheduled base service level and dashboard reports
Platform Tier
- ^MSP customer has web access to Reveille platform service views, reports, and dashboards
- ^MSP active management of customer ECM environment using alert notifications and proactive remediation
- ^Incremental to Base
User Analytics Tier
- ^MSP customer has web access to Reveille User Analytics user adoption, transaction volumes, and application securitydashboards and reports
- ^Incremental to Platform
Base Tier
- ^MSP customer is sent scheduled base service level and dashboard reports
Platform Tier
- ^MSP customer has web access to Reveille platform service views, reports, and dashboards
- ^MSP active management of customer ECM environment using alert notifications and proactive remediation
- ^Incremental to Base
User Analytics Tier
- ^MSP customer has web access to Reveille User Analytics user adoption, transaction volumes, and application securitydashboards and reports
- ^Incremental to Platform