Content Observability · Success Stories

See what “always-on” is worth — in their own numbers.

Insurers, banks, and biopharma teams put their ECM, IDP, and automation workflows under one watch — trading reactive, manual checks for continuous Content Observability. Here is what changed, in each customer’s own reported results.

Reveille Success Stories REPORTED HYLAND ONBASE · 28 SERVERS $200K+ saved over three years · one watch 80% fewer tickets 50%+ fewer tickets 70 hrs saved / week 25K users assured ACROSS ECM, IDP & AUTOMATION Insurance Financial Services Life Sciences + 5 customer stories · figures are each customer’s own reported results OBSERVED · ASSURED · SELF-HEALED
Customer stories

Why teams choose Reveille

Five enterprises, one pattern: the platform said it was up, but the workflow could still break. Each team closed that blind spot with Content Observability — here is the before, the after, and the numbers they reported.

Hyland OnBase

28 OnBase servers under one watch

A global enterprise retired its fragmented OnBase monitoring — two standalone tools, four manual checks a day, and PowerShell scripts — for a single observability layer across 28 servers. The payoff: continuous 24/7/365 coverage, automated self-healing, and over $200,000 saved in three years.

$200K+saved / 3 yrs
28servers, one view
24/7/365coverage
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Financial Services · IDP

An investment bank's document capture, caught first

Every shift began with help-desk staff manually logging into each service to confirm capture was healthy — yet failures still surfaced as user tickets. Reveille replaced the manual routine with continuous monitoring that catches issues first, across 24 capture servers.

$200Ksaved / yr 1
80%fewer tickets
24capture servers
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Insurance · IDP

A global insurer's protective layer over capture

A global insurer ran intelligent document processing worldwide — about 4.8 million pages a year into IBM FileNet P8 — but IT was reactive, learning of failures from a flood of help-desk calls. Reveille became the protective layer that warns IT before users are impacted.

50%+fewer tickets
2 FTEsreallocated
70 hrs/wksaved
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Financial Services · ECM

A financial services giant's content under one watch

An American multinational financial services firm — millions of customers, 70,000+ employees — runs its document-centric business on Documentum and SharePoint. A home-grown monitor drained the ECM team and still left blind spots. Reveille replaced it with agentless, cross-platform visibility, on-prem and in the cloud.

70K+employees
12+Documentum sites
SOX · GDPRsensitive-access auditing
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Life Sciences · ECM & IDP

A life sciences leader's content + capture, watched end to end

At a multinational biopharma, content issues were hitting users for days before IS even knew. Reveille gave the team proactive visibility across the whole pipeline — capture, the ECM repositories of record, and the handoff into ERP — getting ahead of problems before users feel them.

25Kusers
13repositories
~5M/yrpages assured
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Questions

Success stories, answered

What do these Reveille success stories cover?
Real enterprise deployments across ECM, IDP, and automation — in insurance, financial services, and life sciences. Each shows the move from reactive, manual monitoring to continuous Content Observability, with the customer’s own reported outcomes.
Are these based on real customers?
Yes. Each story reflects a real Reveille customer and the results they reported. Figures such as tickets reduced, hours saved, and dollars saved are the customers’ own reported numbers.
Which platforms and industries are represented?
Hyland OnBase, OpenText Documentum, IBM FileNet P8, and Microsoft SharePoint and M365 on the ECM side; ABBYY, Tungsten Automation, IBM Datacap, OpenText, and UiPath on the IDP and capture side — across insurance, financial services, and life sciences.
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The content layer is where your business runs. Reveille makes sure it holds.

See what continuous Content Observability looks like across your own ECM, IDP, and automation platforms — with the evidence to prove it.