Government & Education
Relied upon by governing & education institutions
Challenges for Government & Education
Government and education have transformed digitally; content systems and processes must perform. The effort to modernize public services is faced with several challenges:
- ^In-house tools lack insight and early warning for ECM issues
- ^Capturing a growing rate of unstructured data
- ^Agency, program, and citizen impact with poor system performance
- ^Accessibility of key data such as tax forms or contracts
- ^Users experiencing slow/non-responsive content applications
- ^Costly MTTD and MTTR
Know content processes meet public service demands
Reveille monitors and manages all components of government and education ECM application stacks. However your documents are captured, organized, and distributed in an ECM, Reveille observes and manages every aspect:
- ^Real user
- ^ECM system
- ^Infrastructure
- ^Database
- ^Storage
And integrates with most commonly used in-house ITOM and SIEM solutions.