Remediation for ECM
Manage ECM with automatic actions when issues occur.
Reveille not only identifies ECM issues before impact but can take actions to remove the bottleneck.
Watch our short demo on Reveille for ECM remediation
Manage ECM issues with proactivity and automation
With the Reveille Platform, the issue is not only identified but an action can be taken to remove the bottleneck. These Reveille remediation actions include:
- ^Restart or cycle a failed ECM service, process, or container
- ^Start an ECM service or process to remove processing delay bottlenecks
- ^Relaunch an ECM web application or ECM API gateway instance
- ^Update capture batch metadata to reprocess batches in capture workflows
- ^Disable user access to contain a repository content access breach
- ^Run a 'repair' action script for a content server, database, or storage
- ^Invoke a remediation action for a remote system or service
- ^More
Remediate ECM issues with efficiency
When a service level or operating threshold is crossed, Reveille’s remediation capabilities are the following:
- ^Proactive remediation actions (either with or without administrator approval)
- ^Personnel notification via event notification systems management systems such as Teams, Slack, or PagerDuty.
- ^Open and close trouble tickets in incident management systems such as ServiceNow or osTicket.
Solutions for ECM
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