Reveille for OpenText Extended ECM

See every xECM component and prevent processes from going down.

Reveille for Extended ECM
  • Cloud, on-Prem, or Hybrid Deployment
  • Configure / No Code
  • Agentless
Reveille ensures the ongoing health of OpenText Extended ECM with agentless monitoring and management.

Have complete Extended ECM visibility and resolve issues early

Gain immediate visibility into xECM with 50+ pre-configured monitors that provide coverage specific to xECM components, including:

  • Check OpenText content server services
  • Check OpenText sockserv thread status and activity
  • Check OpenText system object index partitions
  • Check OpenText filestore disk space
  • More
  • Check search status
  • Check search agent status
  • Check search activity
  • Check search slice activity
  • More
  • Check Brava availability
  • Check Brava license usage
  • Check Brava job processor status
  • Check Brava job processor queue
  • More
REST Transactions
  • Check content server login
  • Check create node
  • Check retrieve node
  • Check retrieve node content
  • More
  • Check archive center availability
  • Check archive center database
  • Check archive center services
  • Check archive center data volume
  • More
Client Access
  • Check classic login
  • Check smart UI login
  • Check content server admin login
  • Check archive center login
  • More
Content Retrieval
  • Check livelink API: retrieve existing document content
  • Check content web service API: retrieve existing document content
  • Check REST API retrieve existing document content
  • More
  • Check OpenText SQL server services
  • Check OpenText content server database
  • Check OpenText content server database backup date
  • Check OpenText content server database size
  • More

Save time with automation and 7/24 monitoring

Eliminate checklists and repetitive manual tasks just to ensure Extended ECM is functioning. Gain visibility of issues at their earliest point without searching.
  • ^Automate proactive actions to resolve issues
  • ^See the real-time performance and health of xECM in a single view
  • ^Efficiently report on xECM performance and monitoring

Leverage a purpose-built xECM monitoring tool

reveille platform process

Reveille is primed for rapid deployment and insight into Extended ECM. Auto-discover and Extended ECM wizards have monitors running in minutes.

  • ^Deployable in days
  • ^No coding
  • ^Agentless
  • ^5-10X less cost than building your own Extended ECM monitors in-house

Know if real Extended ECM user activity is responsive

Extended ECM User Analytics continuously observes the user document management experience within your entire Extended ECM environment. This includes encrypted (SSL) based OpenText classic and SmartUI web, Archive Center Retrievals, or custom REST API based applications.

  • ^Report real user response time usage and service level issues
  • ^Detect and alert personnel of suspicious user activity
  • ^Reduce mean time to threat detection and time to respond by correlating user, repository, and infrastructure information

Connect Extended ECM insights into your environment

Enterprise Integration for ECM

Out-of-the-box, Reveille offers an integrated notification and data access subsystem that supports over 25 native connectors to common event correlation, collaboration channels, and incident management systems.

Common Extended ECM use cases

  • ^How can I measure Extended ECM performance?
  • ^How can we reduce MTTR for Extended ECM related issues?
  • ^Can we know responsiveness for Extended ECM users?

Reveille for OpenText Extended ECM Resources

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