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Enterprise Content Management Repository

Your repository contains critical processes. Understand how Reveille is used to proactively monitor repository environments in real scenarios.

ECM Repository Common Use Cases

Use Cases

Current customer monitoring solutions do not cover ECM repository environments.
How to reduce manual observation of our repository?
How to measure repository performance?
How can we reduce MTTR?
How can we understand the operating health and resource consumption of ECM Servers, Containers, Databases and related components?

Reveille Solution

Reveille has out-of-the-box pre-built tests, monitors, reports, and dashboards for complete operational insight into your ECM repository.
Reveille's 7x24 observation eliminates manual observation, tracking, and communicating repository data.
Metrics are continuously captured. Dashboards and reports give view of environment performance, and when issues occur the data has already been gathered.
Reveille proactively communicates degrading conditions when they happen, reducing surprise impacts causing bridge calls that extend manual recovery workflows.
Reveille provides ECM administrators insight into infrastructure performance of the ECM environment at the time of issues.

Value

Meet or exceed SLA requirements for performance and usage.
Team-member time is freed from tasks that are now automated.
Team-member time is freed from tasks that are now automated.
Identify and resolve potential issues before there is any negative business impact.
1) Promptly address issues or trigger a Reveille recovery action.

2) Significantly reduce Mean Time to Detection and Mean Time to Resolution.

3) Significantly reduce manual trouble-shooting and firefighting.

Current customer monitoring solutions do not cover ECM repository environments.

Reveille Solution

Reveille has out-of-the-box pre-built tests, monitors, reports, and dashboards for complete operational insight into your ECM repository.

Value

Meet or exceed SLA requirements for performance and usage.

How to reduce manual observation of our repository?

Reveille Solution

Reveille’s 7×24 observation eliminates manual observation, tracking, and communicating repository data.

Value

Team-member time is freed from tasks that are now automated.

How to measure repository performance?

Reveille Solution

Metrics are continuously captured. Dashboards and reports give view of environment performance, and when issues occur the data has already been gathered.

Value

Team-member time is freed from tasks that are now automated.

How can we reduce MTTR?

Reveille Solution

Reveille proactively communicates degrading conditions when they happen, reducing surprise impacts causing bridge calls that extend manual recovery workflows.

Value

Identify and resolve potential issues before there is any negative business impact.

How can we understand the operating health and resource consumption of ECM Servers, Containers, Databases and related components?

Reveille Solution

Reveille provides ECM administrators insight into infrastructure performance of the ECM environment at the time of issues.

Value

  1. Promptly address issues or trigger a Reveille recovery action.
  2. Significantly reduce Mean Time to Detection and Mean Time to Resolution.
  3. Significantly reduce manual trouble-shooting and firefighting.