Business. Automation. AI. All run on content. Reveille keeps it running.

Business Automation AI
runs on content.
Reveille keeps it running.

Reveille pioneered Content Observability — continuously optimizing and assuring the content and document processes you depend on.

Trusted by Top Organizations

Trusted by Bank of America, Pfizer, Nestlé, USAA, Johnson & Johnson, and Fidelity Investments

Content Observability · The Reveille Platform

The platform built for Content Observability

Continuously monitor, assure, and optimize every ECM, IDP, and automation workflow your business and AI depend on.

Monitoring

Over 1,000 purpose-built monitoring tests for ECM, IDP, and automation platforms — catching silent failures before they breach service levels or disrupt business-critical processes.

1,000+ tests purpose-built for ECM, IDP, and automation
Broadest coverage: Hyland, OpenText, ABBYY, IBM, Tungsten, UiPath, Microsoft, Box
Connectivity, platform, and performance health checks
Service level assurance across every content platform
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Content Mgmt Hub Database Application Server Capture Security Performance Web Client Platform

Metrics

Prove service level attainment with data. Reveille tracks the metrics that matter across ECM, IDP, and automation — so you can show +95% SLA performance, not just claim it.

+95% SLA attainment across ECM, IDP, and automation platforms
Monitor, group, and system availability with allowed-downtime calculations
Historical trending and performance baselines
Exportable SLA reports that prove value to stakeholders
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System uptime 99.7% ↑ 0.3% Avg response 142ms ↓ 12ms Mon Tue Wed Thu Fri Sat Sun Mon Tue Wed SLA baseline Below target

Self Healing

Replace firefighting with proactive observability. Reveille auto-resolves issues across ECM, IDP, and automation platforms — customers save 20+ hours per week in manual troubleshooting.

Auto-resolves issues before the ticket queue fills
Condition-triggered remediation playbooks
50%+ decrease in downtime and support ticket volume
Full audit trail for every automated action taken
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DETECTED Issue #4471 ⚠ Failure Analyze ✓ Restart ✓ Resolved Automated · No human intervention required

AI / ML

Reveille AI/ML turns operational data into decision-ready context. Dynamic Thresholding sharpens monitoring accuracy in real time, while Reveille MCP delivers trusted operational truth directly to the AI agents your business depends on.

Dynamic Thresholding adapts evaluation thresholds to normal fluctuations
Accounts for daily, weekly, and monthly patterns to cut false positives
Reveille MCP feeds normalized ECM, IDP, and automation signals to AI agents
Reduces MTTD and MTTR with the operational context AI needs to act
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Dynamic Thresholding · forecasted metric band Anomaly flagged Actual Forecast band Prophet / Neural Prophet · MAPE-scored Reveille MCP · operational context to AI agents ECM · IDP · Automation metrics · events · SLAs Reveille MCP AI agents / copilots proactive decisions

Alerts

Detect issues at the earliest signal — before a stalled workflow becomes a missed close, a failed audit, or a broken customer promise. Reveille routes the right alert to the right team, automatically.

Multi-channel delivery: email, SMS, Teams, Slack
Severity-based escalation rules
Maintenance window suppression
On-call schedule integration
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Active alert queue OnBase queue depth exceeded CRITICAL · 2 min ago · Production CRIT Automation worker response slow WARNING · 11 min ago · Staging WARN Alfresco content index lag resolved RESOLVED · 34 min ago · Auto-healed CLEAR Routed to: Slack #ops-alerts · On-call: J. Smith

Dashboards

One pane of glass for IT Ops, Line of Business, and Services teams. Monitor SLA status, content platform health, and automation performance — and share visibility directly with clients who need it.

Role-based views for IT Ops, LOB, and services teams
Full ECM, IDP, and automation platform context in one view
Live refresh with configurable intervals
Client-facing visibility to differentiate your managed service
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Systems Online 47 Open Incidents 2 Avg Response Time 142ms 7-day SLA trend Health by system Top alerts today ● Queue overflow (2) ● Slow response (1) ● All resolved same day

Infrastructure

Gain full infrastructure context across every ECM, IDP, and automation platform you run — deployed across AWS, Azure, GCP, on-prem, hybrid, or private cloud. Every dependency, in one view.

Deployed across AWS, Azure, GCP, on-prem, and private cloud
Full dependency mapping and topology views
Capacity and resource utilization tracking
Infrastructure context tied directly to content platform health
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Infrastructure topology Cloud Gateway AWS us-east Azure East US On-Prem 4 instances 6 instances ⚠ 2 servers ● CPU 34% ● Memory 61% ● Disk 48% ● Net 88% ↑

Integration

Seamless connection to enterprise tools — ServiceNow, Jira, Teams, PagerDuty, and more — so Reveille fits into the workflows your teams already use.

ServiceNow and Jira ticket creation
Microsoft Teams and Slack notifications
REST API and webhook support
SIEM and ITSM platform connectors
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Reveille Platform ServiceNow Jira PagerDuty MS Teams Slack Webhooks ECM · IDP · Automation REST API · SIEM

Supported Platforms

Broadest coverage in the industry

Who relies on Reveille

Built for the teams that keep content running

Content Observability delivers different outcomes depending on where you sit across Enterprise Content Management (ECM), Intelligent Document Processing (IDP), and automation. Here's what Reveille means for your team.

IT Ops & Platform Owners

Stop inheriting whatever each vendor shows you

1,000+ purpose-built tests and self-healing that crosses vendor boundaries — independent verification of every SLA you're asked to attest to.

95% Service Level Assurance attainment
50%+ less downtime and ticket volume
Self-healing before the ticket queue fills

Line of Business

Content failures shouldn't become business failures

Platform SLA is not workflow SLA. Reveille catches failures before a stalled workflow becomes a missed close, a failed audit, or a broken promise.

SLA assurance on business-critical workflows
Issues resolved before business impact
AI pipelines assured end-to-end

Services & Support

Prove value and scale a differentiated practice

Multi-tenant observability your customers can see. Reduce reactive support, prove value continuously, and expand managed services.

Customers save 20+ hours per week
New logo growth and service expansion
Client-facing visibility as a differentiator

Introducing Reveille Enterprise

Reveille Enterprise — Concept
ENTERPRISE-READY Content Observability Observability, automation & governance — assured across your content estate Observability see every process Automation self-heal before disruption Governance accountability at scale Continuous Service Level Assurance for your automation — and the AI built on top of it YOUR ECM · IDP · AUTOMATION ESTATE any platform · any cloud · on-prem

Enterprise-scale observability and automation for the platforms your business—and AI—run on. Get Content Observability with self-healing, AI-driven insights, real user analytics, and premium support built in. Detect issues earlier, resolve them faster, and ensure the systems your AI depends on are always working.

Reveille Enterprise — Concept
ENTERPRISE-READY Content Observability Observability, automation & governance — assured across your content estate Observability see every process Automation self-heal before disruption Governance accountability at scale Continuous Service Level Assurance for your automation — and the AI built on top of it YOUR ECM · IDP · AUTOMATION ESTATE any platform · any cloud · on-prem