BOX
Real-Time Insight & User Analytics for Box
KEEP BOX COLLABORATION BUZZING WITH REVEILLE
Box brings content management to the cutting edge with an intuitive design, a powerful interface and mobile-friendly functionality. It’s the perfect resource for effortless enterprise collaboration, so ensuring availability of this business-critical app is a high priority. Reveille supports your collaborative network with the actionable insight to keep communication buzzing and the wheels of progress turning.
With Reveille, gather user operating performance, detect abnormal user behaviors or application access, better your user experience, and provide granular intraday Box threshold-based metrics for real-time management decision making.
PERFORMANCE & OPERATIONS
Reveille’s powerful, purpose-built solution provides visibility and control over your Box platform. Our specialized monitoring of ECM and CSP applications goes well beyond general-purpose monitoring, providing context and detailed insight into the performance, adoption, planning, user behavior, security and audit of your business-critical content stacks.
Reveille integrates with Box to provide a real-time dashboard that actively displays the health of the user experience and application processes. It monitors Box services to proactively diagnose the cause of a problem to improve end-user experience and ensure smoother operation of the business processes supported by Box.
USER BEHAVIOR IN CONTEXT
RWith security concerns topping the agenda of every boardroom, customers are constantly looking for ways to harden security, including at the CSP app level. With Reveille, “real-time” visibility comes out of the box with CSP transaction context. This is a powerful tool for our customers because the immediacy of that data represents hours of costs savings and time savings from not having to get into low-level historical web log analysis.
Reveille’s real-time user behavior analytics are included out of the box with deep Box-specific transaction context to:
- Stop Unwanted User Behavior and Access
- Protect High-Value, Business-Critical Content
- Audit Access for Compliance Reporting
Audit & Compliance
For many customers, audits and the burden of proof to show compliance represent a significant pain point. Reveille provides clear answers to some of the toughest audit questions.
With Reveille’s built-in user behavior intelligence, it’s simple to track user access and behavior deviations, especially as people change positions. Reveille documents what content is being accessed and by whom as part of the regulated business process. Reveille’s scheduled reports are a pain-free way to show that your organization is following standard operating procedures for internal audit requests and is in compliance with industry regulations (SOX, GDPR Article 30: Records of Processing Activities, and others).
Explore Reveille’s Content Security And Performance Solutions for Box
Monitor
Scope out performance, adoption, security and usage data across key collaboration assets.
Track
Glean valuable information regarding CX levels and response times, transactions, charge backs and more.
Decide
Use real-time dashboards to determine how best to meet SLAs and CX expectations in any condition.
Notify
Scope out performance, adoption, security and usage data across key collaboration assets.
Do
Uncork bottlenecks in integration with other content services platforms (such as IBM) and keep the conversation flowing with Reveille.
