Managing Hyland OnBase, along with the data that resides within, is a growing source of frustration for IT, product, operations, and data teams. When an issue arises, staff can often spend a good portion of their day tracking down the root cause of a performance or user-behavior issue. The fact that these content services (aka ECM) applications now reside both on-premises and in the cloud — or a combination of the two — has only complicated these efforts.

With Reveille, Hyland OnBase customers can access agentless, out-of-the-box capabilities to ensure the continued health and productivity of any Hyland OnBase platform and related content solutions.

With Reveille, Hyland OnBase customers can be assured of the highest performance levels and observability, utilizing over 60 out-of-the-box tests, consoles, dashboards, reports, and integrations. The comprehensive visibility allows Hyland OnBase customers to accelerate problem identification and resolution across mission critical applications that automate processes, meet regulatory and compliance requirements, harness unstructured content and connect it to the core enterprise applications used every day.

With Reveille, customers that use Hyland OnBase, can finally have unparalleled visibility, and decrease resources spent on supporting OnBase applications.

  • Gain line of sight in days not months
  • Reduces the number of support tickets for OnBase
  • Shortens time-to-repair (TTR) for remaining, legitimate application issues
  • Agentless, logless approach that doesn’t impact system performance
  • Supports on-premises and public cloud operating OnBase environments

 

Learn more about Reveille for Hyland OnBase

Learn more about Reveille’s support for customers using Hyland OnBase.

To speak to someone about how you can leverage Reveille to monitor and optimize your Hyland OnBase contact our team

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