UiPath RPA is a fantastic solution for streamlining enterprise project management. By automating their workflows with AI-powered processes, companies can mitigate manual errors, improve productivity, and maximize efficiency.
However, organizations using RPA must consider many challenges. Operational monitoring is limited, as are governance and compliance capabilities, workflow debugging and testing.
With Reveille’s proactive monitoring, enterprises can overcome these challenges and gain complete visibility and control over their RPA systems.
This guide explores how UiPath works, common challenges to consider, and how Reveille overcomes these setbacks.
Table of Contents
- What is UiPath Robotic Process Automation?
- Common Gaps in UiPath RPA Management
- Why Effective Monitoring is Essential for RPA
- Filling the Gaps with Reveille: Key Features and Benefits
What is UiPath Robotic Process Automation?
UiPath is an automation tool that helps businesses streamline operations, reduce repetitive tasks, and achieve greater efficiency. UPI specializes in robotic process automation (RPA) for Windows desktops, offering an intuitive user interface and drag-and-drop functionality.
The main functionality of RPA is to automate the tedious tasks that humans perform when interacting with digital systems and software. These software robots can understand what’s on a screen, complete keystrokes, identify and extract data, and perform a wide range of defined actions. In addition to automating these tasks, these robots can do them faster and more consistently than people.
Various editions of UiPath support different types of users and help them achieve their operational goals.
These versions include:
- Community Cloud: Individuals and small teams can use this version to automate tasks.
- Enterprise Cloud: This is a cloud-based version of the system, housing all capabilities from other editions.
- Enterprise Server: This is an on-premises system version and includes the core functions of UiPath’s RPA.
- Studio: Individuals who want to use UiPath on an enterprise level would prefer this version.
In addition to the various versions of UiPath, there are three main components of this software:
- UiPath Studio: This element is a visual designer that allows users to design automation workflows and pre-built activities. Users can customize workflows for simple and complex tasks.
- UiPath Robot: After creating automation workflows with UiPath Studio, users can implement UiPath Robot to execute these workflows.
- UiPath Orchestrator: Once workflows are executed, Orchestrator publishes them.
Common Challenges in UiPath RPA Management
The typical challenges in UiPath RPA management are a lack of robust operational monitoring, governance and compliance, inefficient data extraction and workflow debugging.
Let’s explore these in more detail.
Operational Monitoring and Performance
A critical challenge of RPA management is operational monitoring and performance. Through one of its core components, Orchestrator, UiPath provides real-time tracking and monitoring, offering a collection of dashboards.
These tenant-monitoring dashboards display aggregated data from all personal workspaces and folders to which the user has access. This function also provides historical monitoring, allowing users to view information backed up to two years.
However, the primary gap in UiPath’s monitoring features is that they aren’t robust for RPA. When implementing automation, businesses need insight into how these systems perform and whether their automation capabilities are optimal.
With Reveille’s agentless monitoring for UiPath, organizations have complete control and visibility into robots and data service applications. As a result, this is an effective solution to bridge the gap in UiPath’s monitoring capabilities.
Governance and Compliance Issues
UiPath’s RPA software incorporates GDPR standards into data management, protecting sensitive information and updating the system based on data holding periods.
UiPath also gives users access to a customer portal to update or delete their data. Users can export their information in various structured formats and create triggers when individual data is used for business purposes.
While UiPath has these functionalities that protect data, organizations must maintain compliance with the entire system – processing, exporting, and sharing personal data with minimal manual intervention. The system lacks real-time compliance monitoring and reports, which Reveille’s agentless monitoring can provide.
Inefficient Data Extraction
With UiPath, extracting data from various formats and sources—images, web pages, PDFs, databases—is time-consuming. Data is a critical step in the RPA process; however, UiPath makes this process challenging and tedious, especially if the data is unstructured, incomplete, or inconsistent. Organizations implement solutions like UiPath for efficiency and productivity, but without solutions like Reveille, it will take time and manual effort.
UiPath does offer features that make some forms of data extraction easier. For one, businesses can implement the Document Understanding framework, Database, or Computer Vision activities. Yet, these solutions are only sustainable in the short run and for high volumes of data extraction.
Debugging and Testing Workflows
UiPath automation workflows can experience bugs and inefficiencies. Because of this, organizations must debug and test automation workflows to ensure they operate error-free, efficiently, and securely. These processes can be time-consuming and tedious for complex workflows relying on various external factors.
Organizations can use UiPath’s Test Manager tool to debug and test these workflows. The UiPath test suite makes it easy to fix lines of code with minimal manual intervention. Businesses can also generate real-time valuable insights on test performance without pre-built reports.
While the UiPath test manager effectively tracks your automation workflows, the test cases and analytics are limited. As a result, streamlining high-level workflows at the enterprise level becomes increasingly challenging.
How Reveille’s Proactive Monitoring Solves UiPath RPA Challenges
To overcome UiPath RPA challenges, Reveille implements pre-configured tests, tracks the right metrics, automates remediation, maintains data compliance and provides complete visibility into user behavior.
Implement Pre-Configured Tests
Delivering complete visibility into the UiPath platform, Reveille provides over 50 pre-configured tests to ensure optimal UiPath RPA function. These pre-configured tests monitor specific UiPath components, including:
- Robots: Monitor UiPath Robots’ run time, errors, and run cycle.
- Operations: Track UiPath Robots by Robot type, machine sessions, users, and entities.
- Security: Check UiPath audit logs, suspicious transactions, failed transactions, and unusual activity.
- Platform: Understand UiPath’s health status, process services, server free space, and server memory.
- Database: Track SQL server service, databases, and database size.
- Connectivity: Check the connectivity of the Orchestrator, Database, and Insight Server.
- Clients: Monitor UiPath Orchestrator, Identity, Test Manager and Insight Login.
- Licensing: Stay ahead of the UiPath machine license.
These pre-configured tests allow organizations to monitor critical UiPath RPA components with minimal coding and manual intervention. They can implement out-of-the-box tests and gather the insights they need.
Track Critical Metrics
While UiPath provides built-in tools for tenant monitoring, these dashboards are specific to users and limited to their activity on the platform. However, with Reveille, organizations can monitor over 90 RPA dashboard metrics in real time. Businesses can also analyze historical data on operating performance, including:
- RPA robot operating health
- RPA platform service levels
- RPA license status
- RPA operating KPIs
- RPA management console user activity
In contrast to UiPath’s tracking tools, Reveille’s agentless monitoring provides robust visibility into UiPath’s RPA environment, server performance, and overall health. These insights enable organizations to ensure their system’s robots are always running efficiently, and organizations can avoid system downtimes and service interruptions.
Automate Remediation
Operating issues are bound to occur in UiPath’s RPA, but resolving these problems can be time-consuming and complicated. Users may also have to solve these issues manually, which distracts them from focusing on high-value tasks and negatively impacts productivity and efficiency.
Fortunately, Reveille delivers automated remediation techniques to track and solve UiPath RPA red-level issues. These remediation tactics include:
- Disable user access containing a repository content access breach
- Relaunch an ECM API gateway or web application
- Restart or cycle a failed ECM container, process, or service
- Run a ‘repair’ script for a storage, database, or content server
- Start an ECM service or process
- Update capture batch metadata
Reveille produces automated remediation reports so organizations can identify problems and implement solutions.
Maintain Data Compliance
Revelle’s compliance maintains regulatory standards for RPA. These functions eliminate manual license management and provide critical metrics based on actual usage, such as:
- Transaction duration
- Transaction date and time
- Server and client details
- Transaction information
- Transaction count
- Transaction type
Security and audit teams will receive a notification when a metric count or volume threshold indicates a negative impact on compliance. Organizations can also establish compliance rules based on real-time data and export reports via Excel or PDF.
Gain Full Visibility into User Behavior
Understanding how users navigate RPA robots is critical to ensure a positive user experience and accelerated adoption. With Reveille, organizations can gain complete visibility and control over how users interact with their RPA system. Reveille’s proactive monitoring uncovers essential metrics into user behavior, such as:
- User RPA management console experience
- User response time service level issues
- Suspicious or abnormal user behavior
- System administration intrusions
With comprehensive user behavior visibility, companies have sufficient data to maintain a robust security infrastructure. They can understand which files users interact with, how they resolve service level issues and engage with RPA robots and servers.
Get Reveille for Proactive UiPath RPA Monitoring
UiPath RPA helps enterprises optimize processes, mitigate manual intervention, and reduce repetitive tasks. This solution maximizes efficiency and productivity, making document management easier and quicker.
However, businesses face many challenges when using UiPath’s RPA. The system lacks robust built-in monitoring tools, governance and compliance solutions, debugging and testing workflows, and inefficient data extraction.
With Reveille, businesses can solve these challenges by implementing pre-configured tests, racking the right metrics, automatic remediation, maintaining data compliance, and gaining complete visibility into user behavior.
Get Revellie’s demo today for real-time agentless monitoring of your RPA systems.
