Issues detected, actions taken, service restored — without waiting for a human.
Reveille Self-Healing turns operational insight into automated action. Using intelligent triggers and predefined recovery actions, Reveille detects issues and resolves them across your content, automation, and document workflows — reducing downtime, preventing SLA breaches, and keeping critical services running without manual intervention. It is the remediation layer of Content Observability.
Knowing a process broke isn’t the same as fixing it. By the time someone reads the alert, the SLA is already gone.
Detection is only half the job. Most content failures are the boring, repeatable kind — a stalled service, a stuck batch, a queue past threshold, a dropped database connection — and every minute spent paging a human and triaging by hand is a minute of downtime the business feels. Reveille closes the loop: when it sees the failure, it acts.
Alerts arrive faster than people can act
A notification still depends on someone being awake, available, and fast. Reveille executes the fix the moment a trigger fires — restarting the service, clearing the queue, resetting the process — so the clock never starts on a manual response.
The costly failures are the repeatable ones
Stalled engines, hung batches, saturated queues, dropped connections — the same handful of failures, over and over. Predefined remediation handles them automatically, freeing your team for the problems that actually need a human.
Every action is on the record
Self-healing isn’t a black box. Every trigger, action, and outcome is logged, and Reveille can open and automatically close incidents in your ITSM tools as service levels recover — so audit, risk, and operations always have the full story.
Keep critical systems online — without human intervention
When a service stalls or a connection drops, Reveille restores it automatically — before users, customers, or downstream systems notice.
- Automatically restart stalled services, application components, and processing engines
- Detect and remediate infrastructure, database, and integration connectivity failures
- Resolve resource-exhaustion conditions — memory, queues, thread saturation — before they become outages
- Maintain continuous availability across ECM, IDP, and capture platforms without manual troubleshooting
Prevent backlogs before they become business disruptions
Reveille keeps work moving — clearing the queues, resetting the jobs, and rebalancing the load that would otherwise pile up into a missed deadline.
- Identify and remediate stuck, hung, or aging batches, jobs, and workflows
- Automatically clear queues, reset failed processes, and rebalance workloads
- Protect throughput for high-volume capture, ingestion, indexing, and transformation jobs
- Keep document and content pipelines operating at expected service levels
Turn detected issues into resolved outcomes — automatically
Reveille pairs intelligent triggers with predefined recovery actions, so the failures that used to mean an outage now resolve themselves.
- Detect abnormal patterns, error conditions, and threshold breaches in real time
- Execute predefined remediation actions to resolve recurring operational failures
- Prevent SLA violations, compliance risk, and downstream process failures
- Reduce MTTR by resolving issues before users, customers, or downstream systems are impacted
It only works if it always works.
Detection without action is just a faster way to watch things break. Self-healing is how Service Level Assurance holds — Reveille doesn’t just see the failure, it resolves it.
One observability layer across every platform you run
Reveille Self-Healing acts across every major Enterprise Content Management (ECM), Intelligent Document Processing (IDP), and automation platform — so the same console that detects an issue can resolve it.
Explore the Reveille Observability Platform.
Self-Healing is one capability of a single platform. Eight work together to keep every ECM, IDP, and automation workflow observed, assured, and self-healed.
Monitoring
1,000+ prebuilt tests for ECM, IDP, and automation service-level problem areas.
Learn moreMetrics
See exactly how your automation is actually performing.
Learn moreSelf-Healing
Automated remediation actions for uninterrupted processes.
AI / ML
Dynamic thresholds for accurate monitoring and smarter workflows.
Learn moreAlerts
The earliest-warning system for document and content processes.
Learn moreDashboards
Visualize and quickly diagnose platform health.
Learn moreInfrastructure
A complete view of your automation ecosystem and every system it depends on.
Learn moreIntegration
Seamless connection to the enterprise tools your team already uses.
Learn moreReveille Self-Healing, answered
What is Reveille Self-Healing?
How does self-healing actually resolve an issue?
What kinds of issues can Reveille remediate automatically?
Does configuring self-healing require code?
Will Reveille take action without telling anyone?
How is self-healing different from monitoring?
Can Reveille Self-Healing run in the cloud, on-prem, or hybrid?
Does Reveille hold a persistent connection to the systems it heals?
The content layer is where your business runs. Reveille makes sure it holds.
See how Reveille resolves the failures that used to mean downtime — restarting services, clearing backlogs, and keeping your content operations always-on, automatically.