Every archived statement, retrievable on demand — observed, assured, self-healed.
IBM Content Manager OnDemand (CMOD) is the high-volume archive your business retrieves from every day — customer statements, bills, invoices, and compliance reports, served back through ODWEK, IBM Content Navigator, and REST. When the Library Server slows, the full-text index queue backs up, or TSM migration stalls, retrievals time out and customers wait. Reveille pioneered Content Observability to catch that: continuous coverage of the Library Server, Object Server, ODWEK, TSM, and CMOD REST — plus real user analytics and self-healing built in.
Agentless — the only agentless monitoring system built for IBM CMOD Multiplatforms, on-premises or in the cloud.
Enterprises can monitor infrastructure. What they can't see is CMOD.
CMOD is a deep, multi-server archive — Library Server, Object Server, the OnDemand Web Enablement Kit (ODWEK), the full-text index Text Server, and a DB2 database backed by Tivoli Storage Manager (TSM). Infrastructure tools see the servers and the database. What they can't see is whether a document loaded, whether a retrieval came back, or who pulled which statement from which library server — the things that actually drive customer self-service and audit response.
That layer is where silent failures live. A Library Server query slows. The full-text index queue ages. TSM migration backs up unnoticed. A failed load leaves a statement unsearchable. An AI agent or downstream system consuming CMOD content fails — not because the model is wrong, but because the retrieval feeding it broke.
What infrastructure tools see
The servers ping, the database is up, the ODWEK heap looks fine. Every host check is green — and a CMOD document load or retrieval can still be failing.
What Reveille sees
A Library Server query slowing, the full-text index queue aging, TSM migration backing up, failed loads accumulating, and abnormal Content Navigator access — the CMOD-level signals that precede a failed retrieval or a missed SLA.
Why it matters
Platform availability is not workflow availability. Reveille measures the difference — at the Library Server, Object Server, ODWEK, TSM, and user-activity level — and self-heals before it reaches a ticket.
Every layer of the CMOD stack. Application-aware.
50+ prebuilt, application-aware tests cover the components that actually drive CMOD service levels — not generic endpoint pings. As the only agentless monitoring system built for CMOD Multiplatforms, a templated monitor approach spins up a working monitor in minutes, drawn from a library that already understands the Library Server, Object Server, ODWEK, TSM, and CMOD REST model. Zero relearning.
Every server reachable
The Library Server, Object Server, Database Server, and ODWEK WebSphere Application Server are reachable — the first signal that the CMOD stack is up.
Platform ready to serve
CMOD services, server and process status, the full-text index (FTI) Java process, Object Server free disk space, the arscache1 storage node, Severity 1 alerts, and ODWEK WAS heap, thread, and session counts.
DB2 answering
The DB2 database responds and its services are up, plus the CMOD system log and database alerts — the data tier behind every load and retrieval.
The retrieval round-trip, proven
ODWEK login, open folder, search folder, retrieve document, and logoff — measuring the real round-trip a user takes to find and open an archived document.
Archival storage healthy
Tivoli Storage Manager alert status, database, file space, unavailable, error, and scratch volumes, storage pools, migration activity, and node space, files, and performance — so a migration backlog stands out before it stalls loads.
The REST interface delivering
Ping with and without signature, list folder details, add, search, search-with-SQL, retrieve, update, and delete document, check transforms, and check application groups over the CMOD REST interface integrations rely on.
Users never locked out
Login checks for IBM Content Navigator and ODWEK — the clients customers and operators depend on to reach archived content every day.
KPIs from the IBM Listener
Text Server document processing, Library Server query and cache activity, failed user logins and loads, application-group query response time, document and resource retrieval times, and FTI queue count and age — any of 80+ IBM Listener counters saved as a measurable metric.
Alert. Drill in. Resolve.
Detection is half the job. Reveille closes the loop — from a single threshold breach to a root-cause view in the affected library server, object server, application group, or index queue.
Anomaly detected
AI/ML dynamic thresholds learn normal CMOD patterns and cut alert noise from workload variation.
Context-packaged alert
Notifications arrive with the metrics, affected components, and troubleshooting data attached.
Self-healing remediation
When thresholds breach, Reveille can automatically trigger recovery actions — resolving issues before the ticket queue fills.
CMOD operational KPIs, out of the box.
Reveille's IBM CMOD dashboard metric engine turns Library Server, Object Server, ODWEK, and TSM signals into measurable key performance indicators — tracked, charted, and reported through CMOD-aware dashboards. Over 80 metrics ship out of the box, drawn from IBM Listener counters.
- Track Library Server query and cache activity, report load activity, and Object Server free disk space
- Watch full-text index (FTI) queue count and age, and Text Server document processing, in real time
- Monitor TSM migration activity, storage pools, and ODWEK and REST app-server performance
- Dynamic threshold detection powered by machine learning
Who accessed what — and when it looks wrong.
Reveille uses patented collectors to observe the actual user experience and activity across IBM Content Navigator, ODWEK, and CMOD REST applications — out-of-band, never capturing passwords. It surfaces user adoption and response times, and flags suspicious or abnormal access that can signal an insider threat or a content access breach.
- See who accessed which document, from which library server, and when — for audit, compliance, and capacity reviews
- Detect abnormal access: same user from different IPs, different users from one IP, unusual document-access volume
- Track failed user logins, CMOD Severity 1 alerts, and the system log for security and audit review
- Reduce mean time to threat detection with endpoint integration such as OpenText EnCase Endpoint Security or Microsoft Defender for Endpoint
Works with your existing stack.
Extend IT operations management (ITOM), security, and AI investments — no rip and replace.
One platform. Three teams.
Reveille translates CMOD signals into the language each team needs — IT operations, business owners, and managed service providers.
Stop flying blind on CMOD health.
50+ agentless CMOD tests and 80+ dashboard metrics across the Library Server, Object Server, ODWEK, TSM, and CMOD REST — AI/ML dynamic thresholds and self-healing before the ticket queue fills, in one pane of glass.
Service Level Assurance on the processes business runs on.
Reveille catches failures before a stalled workflow becomes a missed close, a failed audit, or a broken customer promise.
Manage every customer CMOD environment through one pane.
Reduce support burden, prove value, and expand managed services with visibility your clients can see too.
Questions, answered.
What is Reveille for IBM CMOD?
How is this different from CMOD's own admin tools and dashboards?
Is Reveille for IBM CMOD agentless?
Does Reveille support CMOD on-premises and in the cloud?
Which CMOD components does Reveille monitor?
How many tests does Reveille provide for CMOD?
Can Reveille detect a slow Library Server or a stalled full-text index queue?
Does Reveille self-heal CMOD issues?
Can Reveille tell who accessed which document and detect abnormal access?
Does Reveille monitor the TSM storage behind CMOD?
How does Reveille handle CMOD capacity planning?
What about security and audit monitoring for CMOD?
Does Reveille integrate with our existing tools?
Will Reveille work in a secured or cloud environment?
How quickly can we get value from Reveille for CMOD?
What Reveille customers actually see.
Across ECM, IDP, and automation platforms — measurable Service Level Assurance, not best effort.
Self-healing automation and earlier detection cut the firefighting load in half — or better.
Manual checklists, status meetings, and after-the-fact troubleshooting replaced by proactive observability.
The content layer is where your business runs. Reveille makes sure it holds.
See Reveille for IBM CMOD in your environment. Live demo, real CMOD data.
Videos, Webinars, Articles on Reveille for IBM CMOD
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