Question 1

What is Reveille for Microsoft 365?

Accepted Answer

Reveille for Microsoft 365 is agentless Content Observability software that continuously monitors, alerts, self-heals, and reports on the health of Microsoft 365 and SharePoint environments. It covers SharePoint Server, SharePoint Online, and SharePoint Embedded; OneDrive and Azure Blob storage; Microsoft 365 Backup; the SharePoint platform, database, server performance, site metrics, farm metrics, site performance, and CMIS interface; and patented user analytics across SharePoint, Teams, Entra ID, Copilot, and OneDrive — helping organizations prevent SLA breaches and keep business-critical content workflows running, on-premises or in the Microsoft cloud.

Question 2

Which Microsoft services does Reveille monitor?

Accepted Answer

SharePoint Server, SharePoint Online, and SharePoint Embedded; OneDrive and Azure Blob storage; Microsoft 365 Backup; and user activity across SharePoint, SharePoint Online, SharePoint Embedded, Microsoft Teams, Entra ID, Copilot, and OneDrive. Reveille has native Azure support — Azure VM, Azure SQL and PostgreSQL, Azure Key Vault, Azure Monitor, Azure Sentinel, Azure Log, and Azure Communication Services — plus Microsoft Power BI data connectors and Power Automate custom connectors. SharePoint is the focal point, but Reveille watches the whole M365 content estate from one place.

Question 3

How is this different from Microsoft's own admin centers and Azure Monitor?

Accepted Answer

Microsoft's native tools — the SharePoint admin center, the M365 admin center, and Azure Monitor — are platform-scoped: they report tenant health and infrastructure metrics. Reveille is the independent, application-aware watcher. It runs out-of-the-box transactions against SharePoint sites and document libraries, applies machine-learning thresholds, self-heals on breach, captures real user activity, and feeds your existing SIEM and incident-management tools. Azure Monitor sees the tenant and the servers; Reveille completes the picture by adding the content-services layer — whether a document checked in, whether search is answering, and who accessed what.

Question 4

Is Reveille for Microsoft 365 agentless?

Accepted Answer

Yes. Reveille installs no agents on your SharePoint or M365 environment. The SharePoint Wizard generates over 95 out-of-the-box M365-specific tests, and the patented Reveille Collector handles SharePoint Online, SharePoint Embedded, OneDrive, and Azure Blob in cloud or highly secured environments. The Collector keeps SharePoint Online access credentials on the corporate network rather than handing them to a third-party external agent, and data is compressed and optionally encrypted in transit.

Question 5

Does Reveille support on-premises SharePoint and Microsoft 365 in the cloud?

Accepted Answer

Yes. Reveille monitors on-premises SharePoint Server alongside SharePoint Online, SharePoint Embedded, OneDrive, Azure Blob, and M365 Backup, so you can compare on-premises with cloud on the same dashboards. The Collector runs on the corporate network or a cloud hypervisor, and Reveille maintains currency with Microsoft M365 platform advances.

Question 6

How many tests and metrics does Reveille provide for Microsoft 365?

Accepted Answer

Over 95 M365-specific out-of-the-box tests and more than 90 M365 dashboard metrics. The SharePoint tests span Connectivity, Platform, Database, Server Performance, Site Metrics, Farm Metrics, Site Performance, and CMIS Performance, with additional out-of-the-box tests for SharePoint Embedded, OneDrive, Azure Blob, and M365 Backup. The monitor extends with Reveille infrastructure wizards for databases, REST and web services, file movement (OneDrive/UNC/FTP/SFTP), and server checks via PowerShell, WMI, and Windows performance counters — and any custom ASP.NET component can be added.

Question 7

Can Reveille detect a slow SharePoint site or a stalled search service?

Accepted Answer

Yes. Site Performance tests measure the real round-trip — create, check-out, retrieve, check-in, delete, and search a document on a SharePoint site — while Platform tests check Timer Job status, services, health warnings, and the search service, so a slow site or a stopped search service stands out before users feel it. Machine-learning dynamic thresholds learn normal SharePoint patterns and reduce alert noise from workload variation.

Question 8

Does Reveille self-heal Microsoft 365 issues?

Accepted Answer

Yes. On a threshold breach, Reveille can conditionally trigger recovery actions — for example cycling a stopped SharePoint Windows service with PowerShell — resolving many issues before the ticket queue fills. Proactive actions can be confirmed from a Microsoft Teams channel using adaptive cards, and the Reveille platform supports the Model Context Protocol (MCP) for communication with AI assistants and agents.

Question 9

Can Reveille tell who accessed which document and detect abnormal access?

Accepted Answer

Yes. Reveille's patented collectors observe the actual user activity across SharePoint, SharePoint Online, SharePoint Embedded, Teams, Entra ID, Copilot, and OneDrive — capturing who accessed which document, from which site, and when, for audit, compliance, and capacity reviews. It detects suspicious or abnormal access patterns — such as the same user from different IP addresses or different users from one IP — that can indicate an insider threat or content access breach, and reduces mean time to threat detection with endpoint integration such as Microsoft Defender for Endpoint.

Question 10

Does Reveille verify Microsoft 365 Backup?

Accepted Answer

Yes. Reveille for M365 Backup verifies backup service status, protection policy status, and protections for high-value Exchange Online mailboxes, OneDrive folders, and SharePoint sites — and detects restores submitted without prior knowledge or approval. That keeps M365 Backup operating as expected so you are not exposed by silent configuration changes when a ransomware attack or accidental deletion strikes.

Question 11

How does Reveille handle SharePoint and M365 capacity planning?

Accepted Answer

Reveille dashboard metrics baseline SharePoint operating performance, database health, and capacity; site activity and use; OneDrive and Azure Blob performance; and SharePoint Embedded performance. Combined with user analytics on transaction volumes, search hit counts, hot content, query activity, and response times, that exposes consumption trends so you can plan capacity before user growth outpaces the environment.

Question 12

What about security and audit monitoring for SharePoint and M365?

Accepted Answer

Reveille captures the actual user activity of who accessed what document during what time period across SharePoint, Teams, Entra ID, Copilot, and OneDrive — useful for audit, compliance, and capacity reviews. It surfaces failed and suspicious activity, including malware-detected and access-denied events, and feeds Microsoft Sentinel, Azure Log, Splunk, and ServiceNow to reduce mean time to threat detection.

Question 13

Does Reveille integrate with our existing Microsoft and ITOM tools?

Accepted Answer

Yes. Reveille sends alerts to Microsoft Teams, Azure Sentinel, Azure Log, and Azure Communication Services, publishes metrics to Azure Monitor, and ships Power BI data connectors and Power Automate custom connectors. It integrates with Splunk and ServiceNow and with endpoint detection such as Microsoft Defender for Endpoint, exposes 150+ REST API endpoints, and supports the Model Context Protocol (MCP) for AI assistants and agents — extending your existing investments rather than replacing them.

Question 14

Will Reveille work in a secured or cloud M365 environment?

Accepted Answer

Yes. The patented Reveille Collector runs as a low-footprint Windows service near the application, collecting SharePoint Online, SharePoint Embedded, OneDrive, and Azure Blob data into a compressed and optionally encrypted package. This reduces security risk because SharePoint Online access credentials are not provided to a third-party external monitoring agent — the Collector can operate on the corporate network and still observe SharePoint Online activity.

Question 15

How quickly can we get value from Reveille for Microsoft 365?

Accepted Answer

Reveille's M365 monitor templates and wizard-based metric definitions jumpstart monitor creation — 95+ out-of-the-box tests and 90+ dashboard metrics from a library that already understands SharePoint, SharePoint Embedded, OneDrive, Azure Blob, and M365 Backup. Reveille is a member of the Microsoft Content AI Partner Program (CAPP), and customers typically see reduced M365 support tickets, shortened time to resolution, and greatly enhanced coordination with support.

From the SharePoint site to the last file in OneDrive — observed, assured, self-healed.

Enterprises can monitor the tenant. What they can't see is the content layer.

What infrastructure tools see

What Reveille sees

Why it matters

SharePoint, in depth. Microsoft 365, end to end.

Ready to process work

Content databases answering

The document round-trip, proven

Sites and storage in check

Containers, folders, files

Cloud storage performing

Backup actually protecting

The CMIS interface delivering

Collaboration and AI, watched

The numbers, baselined

Alert. Drill in. Resolve.

Anomaly detected

Context-packaged alert

Self-healing remediation

Threshold breach

Microsoft 365 operational KPIs, out of the box.

Who accessed what — and when it looks wrong.

Works with your existing stack.

One platform. Three teams.

Stop flying blind on SharePoint and M365 health.

Service Level Assurance on the content business runs on.

Manage every customer M365 tenant through one pane.

Questions, answered.

What Reveille customers actually see.

The content layer is where your business runs. Reveille makes sure it holds.

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