Enterprise Content Management (ECM), Intelligent Document Processing (IDP), and Robotic Process Automation (RPA), must encompass efficiency, visibility, and proactive management. Integrating Tungsten TotalAgility with Reveille provides a robust solution that addresses these needs.

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Understanding Tungsten TotalAgility and Reveille

Tungsten TotalAgility, previously known as Kofax TotalAgility, offers unified deployment and intelligent document processing. This AI-driven platform provides flexibility and versatility for document capture and workflow automation.

Reveille leads the frontier of ECM systems and provides AI monitoring and management capabilities to simplify complex processes.

Integrating Reveille and TotalAgility offers agentless management and monitoring for document processing and task automation. Through 60+ pre-configured tests, businesses can maintain TotalAgility health and reduce errors. 

Reveille’s out-of-the-box tests for TTA

Key Features of Reveille for TotalAgility

Reveille has various features to optimize performance and activity in TotalAgility. These features include real-time monitoring and alerts, security and compliance and automated remediation. 

Real-Time Monitoring and Alerts

As stated previously, Reveille provides TotalAgility monitoring expertise out-of-the-box with prebuilt tests. These tests are specifically built to observe components of the TotalAgility application. 

  • Real-Time Dashboards: Businesses can analyze TotalAgility’s health and performance in a single view. These metrics show the real-time data brought back from the Reveille tests. They also show the allowable thresholds that a metric should fall within. If a test provides data that is outside of the threshold, Reveill will take action. 
  • Early Alerting: Once the test is in error, Reveille will notify personnel. Reveille will also automate proactive actions to solve these problems. These automated alerts help resolve performance and system issues as they occur.   
Proactive actions for TTA

Automated Remediation

Businesses don’t have to resolve irregularities in TotalAgility. Reveille identifies and removes issues in business operations before they arise. This system detects and solves new and existing issues through various remediation actions.

  • Disable user access
  • Relaunch an ECM gateway or web application
  • Update capture breach metadata
  • Restart or cycle a failed ECM application

Key Benefits of Integrating TotalAgility with Reveille

Integrating TotalAgility with Reveille provides businesses with enhanced visibility and control and proactive issue resolution. This integration also makes cost and resource allocation easier. 

Enhanced Visibility and Control

Businesses have complete control over their ECM, IDP and RPA environments through detailed metrics. They can easily track system performance through a single view. 

  • Performance Monitoring: Reveille monitors TotalAgility’s performance metrics and operating KPI’s, ensuring SLA’s are met. 

Proactive Issue Resolution

Reveille’s proactive monitoring helps organizations detect and resolve issues in real-time. This preemptive approach reduces downtime and ensures that business processes remain uninterrupted.

  • Automated Alerts: Reveille sends automated alerts for performance degradation or security threats. These alerts allow IT teams to respond without delay.
  • Root Cause Analysis: Detailed logs and analytics identify the root cause of issues. This analysis reduces the time required for troubleshooting and resolution

Cost and Resource Optimization

Reveille for TotalAgility helps companies reduce operational costs and optimize productivity. IT staff don’t have to spend time or money solving performance or system issues themselves.

  • Resource Reallocation: Reveille’s routine monitoring automation reduces the workload for IT staff. These teams can focus on higher-value activities, improving productivity.
  • Cost Savings: Proactive issue resolution reduces costly manual data extraction and minimizes the risk of extended system downtime.

Implementation and Deployment

Implementing Reveille for TotalAgility is straightforward and designed to deliver rapid value. The platform’s auto-discovery and pre-built wizards simplify the setup process﹣organizations to start monitoring their TotalAgility environments in days, not months.

Step #1: Assessment and Planning

Businesses must assess their environment to deploy Reveille for TotalAgility. This assessment helps identify which areas need the most optimization. Businesses will also understand how integrating with Reveille can provide significant value.

It’s imperative to include the objectives of key stakeholders in this process. These insights help define how to improve intelligent document processing and task automation.  

Step #2: Installation and Configuration

After conducting an assessment, companies must install and configure Reveille. This process is simple and quick. Reveille’s auto-discovery detects TotalAgility components and installs Wizards to configure monitoring parameters.

Configuring Reveille for TotalAgility is straightforward, requiring no code or technical expertise. 

Step #3: Customization

The next step is customizing dashboards, alerts, and thresholds for performance metrics. Businesses must select activities to track, alerts to receive, and different user roles.

All of this is accomplished through no-code configuration. 

Step #4: Training and Onboarding

IT staff must train on Reveille’s interface, monitoring, and reporting tools. Practical experience will help IT teams reduce friction and ensure smooth onboarding.

Step #5: Ongoing Optimization

Companies must conduct ongoing optimization to maximize Reveille’s total value for TotalAgility. This includes staying updated on the latest with Reveille upgrades for your platform. 

The Ultimate ECM, IDP, RPA Optimization Tool

Integrating Tungsten TotalAgility with Reveille offers significant benefits. Businesses can leverage enhanced visibility, proactive issue resolution, and improved compliance and security. Not to mention, they can also improve resource allocation.

Reveille’s monitoring and analytics ensure that your TotalAgility environment is continuously optimized. This helps organizations achieve digital transformation goals and drive better business outcomes.