Reveille for Hyland Alfresco — the full technical overview.
Every pre-configured test, dashboard metric, and User Analytics capability Reveille ships for Hyland Alfresco. Published in full, no form required.
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What Reveille observes in Hyland Alfresco
Reveille integrates with Hyland Alfresco 7 and above for Community and Enterprise editions to provide a real-time dashboard that actively displays the health of the user experience and application processes. Reveille for Hyland Alfresco monitors each key component to proactively diagnose and optionally repair the cause of a problem. This continuous monitoring leads to an excellent end-user experience and a smoother operation of the business process supported by the Alfresco implementation. Reveille supports on-premises and cloud operating Hyland Alfresco environments. The Reveille platform offers AI machine learning (ML) algorithms to predict dynamic thresholds for reduced alerts from workload variations. The Reveille platform supports the model context protocol (MCP) for communication with AI assistants and AI agents.
As the only agentless monitoring and user analytics system to integrate with Alfresco, Reveille for Hyland Alfresco comes pre-configured with over 35 Alfresco-specific tests and over 45 Alfresco dashboard metrics. These delivered tests are “application-aware,” meaning they are focused on areas of Alfresco known to need application monitoring and are designed to aid in the building of monitors for Alfresco very rapidly. Reveille for Hyland Alfresco creates monitor probes using a templated approach to build a working Alfresco monitor in very short order. This baseline monitor can be extended using wizards leveraging tests from a pre-configured test library.
The information that follows provides further detail for each these test categories. As with all “tests” in Reveille for Hyland Alfresco, the tests may be combined with other tests and resources to build comprehensive monitoring schemes for the most demanding Alfresco implementations.
Reveille for Hyland Alfresco not only observes the Alfresco environment, but also can be expanded to manage the extended business application built around the Alfresco implementation. This includes the ability to monitor partner REST API or web services applications, and the ability to monitor business application interfaces. Where Alfresco is integrated to business applications via direct database interaction, loosely coupled file movement, or REST services, Reveille provides a complete service level view of the entire business process. Reveille for Hyland Alfresco also includes a full suite of infrastructure wizards to rapidly create application monitors for key integration points and application dependencies.
Every pre-configured test, by category
These are the tests Reveille ships out of the box for Hyland Alfresco. Supported: Hyland Alfresco 7 and above, Community and Enterprise editions.
Reachability of core Alfresco server tiers
- Check Alfresco Database Server Connectivity
- Check Alfresco Content Server Connectivity
- Check Alfresco Search Server Connectivity
- Check Alfresco Transform Server Connectivity
Alfresco system state, sites, users, and server resources
- Check Alfresco Welcome Page
- Check Alfresco System Ready Probe
- Check Alfresco System Live Probe
- Check Alfresco System Version
- Check Alfresco Site List
- Check Alfresco Site Availability
- Check Alfresco Pending Site Membership Requests
- Check Alfresco Group List
- Check Alfresco People List
- Check Alfresco Audit Entries
- Check Alfresco Content Services Thread Activity
- Check Alfresco Content Services Thread Health
- Check Alfresco Server Free Space
PostgreSQL service, database, size, and deadlock checks
- Check PostgreSQL Service
- Check Alfresco PostgreSQL Database
- Check Alfresco PostgreSQL Database Size
- Check Alfresco PostgreSQL Database Deadlocks
End-to-end Alfresco Web Client transaction timing
- Check Alfresco Web Client Login, Search, Retrieve existing document, and Logout
Document and folder lifecycle operations via content services
- Authenticate to Alfresco content services
- Create a folder in Alfresco content services
- Create document in Alfresco content services
- Creates a document rendition in Alfresco content services
- Add a comment to a document in Alfresco content services
- Add a tag to a document in Alfresco content services
- Lock a document in Alfresco content services
- Unlock a document in Alfresco content services
- Download a document from Alfresco content services
- List document renditions in Alfresco content services
- Perform a search in Alfresco content services
- Delete a document in Alfresco content services
- Delete a folder in Alfresco content services
- Remove session from Alfresco content services
Alfresco search system, core, and thread health
- Check Alfresco Search System Health
- Check Alfresco Search Core Health
- Check Alfresco Search Thread Health and Metrics
Failed, suspicious, and abnormal Web Client access patterns
- Check Failed Transactions for Alfresco Web Client
- Check Documents Access Count for Alfresco Web Client
- Check Same User Different IP for Alfresco Web Client
- Check Suspicious Transactions for Alfresco Web Client
Alfresco dashboard metrics
Example metric capabilities
- Tracking of Alfresco Server Operating Health
- Tracking of Alfresco Search Services Operating Health
- Tracking of Alfresco Content Services Performance
- Tracking of Alfresco Platform Operating Health
- Tracking of Alfresco Web Client Performance
- Tracking of Alfresco Web Client User Activity
Out-of-the-box metric comparisons
- Maximum or Minimum
- Numeric Range
- Percentage Change
- Average
- Dynamic Thresholds from Machine Learning Forecast
- Number of Occurrences
- Last N Times
- .NET expressions
Alfresco User Analytics
Reveille gathers this information through patented collectors.
- Continuously observe the actual based user experience.
- Communicate user activity and user adoption information through dashboards, reports, and notification processes.
- Rapidly identify user response time service level issues.
- Detect suspicious or abnormal user behavior indicating a potential content access breach from insider threats.
- Reduce mean time to threat detection and time to respond with endpoint detection solution integration such as Microsoft Defender for Endpoint.
What Alfresco teams use Reveille for
How can we reduce the amount for manual observation / execution of manual checklists for monitoring Alfresco?
Reveille eliminates Alfresco application ‘babysitting’ — the constant observing, tracking, and communicating that manual checklists demand. It also reduces the time spent opening incidents with the help desk after the fact, so incidents are historically tracked instead of rediscovered.
How can we know who accessed what document from what Alfresco content services repository and when? How can we know when abnormal access has taken place?
Reveille captures the actual user activity of who accessed what document during what time. That record assists with audit, compliance, and capacity planning reviews, and it supports detecting abnormal security user access patterns.
How can we reduce the TTR (Time To Resolution) and ‘after the fact’ group problem determination meetings/conference calls?
Reveille proactively communicates degrading conditions when they happen. That reduces the surprise impacts that cause bridge calls and extend manual recovery workflows.
How can we collect key troubleshooting data during the critical moments after an event is detected?
Reveille collects the information that is necessary for troubleshooting issues at the moment an event is detected. That data is often challenging to obtain manually after the fact by different IT teams.
How can we objectively measure how the Alfresco application environment is performing? How can we have a baseline?
Reveille reports are created that answer questions like: How did we do today? This week or month? How are our KPI’s? Examples include dashboard metrics for Search Services Operating Health, Content Services Performance, Web Client Activity, and Application Security.
How can we implement quickly and leverage best practice monitoring?
Reveille has a large amount of “out of the box” components for Alfresco, and Reveille’s Alfresco monitor template jumpstarts monitor creation. The Reveille implementation team has deep ECM experience.
How can we understand Alfresco REST based applications are performing and app adoption?
Reveille dashboard metrics gather baselines of Alfresco REST app operating performance. Reveille User Analytics objectively understands Alfresco REST based applications user transaction volumes, search hit counts, ‘hot’ content, query activity, and response times.
How can we plan capacity needs to handle user growth?
Reveille dashboard metrics gather baselines of Alfresco operating performance. Reveille User Analytics objectively understands Alfresco user transaction volumes, search hit counts, ‘hot’ content, query activity, and response times.
How can we spend more time on new application delivery and less time on production support in a constrained resource environment?
Reveille decreases the amount of time spent supporting the Alfresco. Customers typically see a reduced number of support tickets for Alfresco and shortened TTR for remaining, legitimate application issues, and coordination with Hyland’s support resources is enhanced.
How can we get an Alfresco specific application monitoring tool that does not require relearning of Alfresco interfaces, custom ‘integration’ and maintenance, and keeps pace with Alfresco content services advances?
Reveille also works ‘out of the box’ with Hyland OnBase, Microsoft SharePoint and SharePoint Online/OneDrive, operates in Amazon Web Services, Azure, and Google Cloud Platform Environments, and maintains currency with supported ECM products. Reveille Software primary focus is content services platform (CSP) or ECM performance management, user analytics, and detecting content access breaches.
Where this fits in your stack
Reveille for Alfresco, in conjunction with other Reveille infrastructure wizard tests, deliver unmatched, comprehensive monitors to track, diagnose, repair, and report the Alfresco-specific operational exceptions — with Alfresco specific metrics and user behavior visibility. Reveille’s agentless approach provides controlled capabilities beyond other agent-based techniques focused just on transaction segment response time.
By adding Reveille User Analytics functionality to extend the Reveille server core, Reveille delivers complete monitoring of the Alfresco user activity (at the Alfresco application transaction level) and of the Alfresco platform. Reveille for Alfresco integrates with existing ITOM platforms (such as Splunk) and incident management systems (such as ServiceNow) to extend your existing IT investments.
Reveille is a Hyland Marketplace Partner. See also Reveille for Hyland Alfresco and the success story.
You’ve seen every test. Now see them against your environment.
A Reveille engineer will walk your Alfresco estate, identify the highest-value monitors to deploy first, and outline a proof-of-value timeline.
Questions about our tests and metrics? kfox@reveillesoftware.com