Reveille User Analytics
Know your Enterprise Content Management’s user experience and ensure it’s responsive.
- Cloud, on-Prem, or Hybrid
- Configure / No Code
- Easy deployment
- Historical reports/dashboards
Reveille User Analytics (RUA) is a patented application management solution for understanding the end and user experience, user activity, and user behavior for ECM platforms.
Understand ECM user activity with context
Continuously observe and display the actual HTTP/HTTPS based user experience provided by your content services platform:
- ^Document management
- ^Document indexing
- ^Batch creation
- ^Record retrieval
Streamline troubleshooting by correlating end-user, infrastructure, and ECM
Once a threshold is passed, a snapshot of the environment is taken to give insight on where the issue originates.
- ^Correlate user activity, ECM repository, and ECM infrastructure to quickly identify and remediate issues
- ^Reduce mean time to threat detection and time to respond
- ^Report real user response time, usage, and service level issues
Have ECM solutions at your fingertips
By leveraging Reveille to monitor your ECM stack, gain instant access to crucial operational insights and answers.
Chargeback
Gather active user and repository activity by configruable groups. More
License Management
Gather active user information for ECM applications and platforms. More
Compliance
Have user activity information to fulfill audit and compliance requests. More
Content Security
Detect and respond to suspicious content access. More
Discover how we keep your automation platforms humming
Reveille provides insight, monitoring, and management for leading platforms in the Intelligent Automation space.
Prevent Costly Issues
Seconds of downtime justifies Reveille (avg. cost 9k-500k/min).
Improve Service Levels
95% of organizations meet their content system SLA's with Reveille.
Minimize MTTD & MTTR
Detect issues faster and decrease unplanned downtime by over 50%.
Reduce Trouble Tickets
Reduce trouble tickets by over 50% with automated monitoring.
Free Manual Resources
"We save 70 hours per week" - IT Customer
"Our team saves at least 20 hours per week" - MSP Customer