As we dive into 2026, Reveille Software reflects on the past year that was defined by focus, execution, and forward momentum across its technology, partnerships, leadership, and business model. These milestones position Reveille for accelerated growth in 2026 as enterprises, resellers, service providers, and public sector agencies increasingly demand Service Level Assurance for business-critical automation and content-driven processes.
1. Reveille SENTRY Launches, Powering Partner-Led Service Level Assurance
A defining milestone of 2025 was the launch of Reveille SENTRY, Reveille’s purpose-built partner program and observability platform for Managed Service Providers (MSPs), Systems Integrators (SIs), and ISVs delivering business-critical automation and content services.
SENTRY introduces a new operating model for partners—enabling proactive monitoring, client-ready dashboards, and Service Level Assurance without the burden of custom tooling. The program officially launched with its first Hyland OnBase-focused SENTRY manages services provider, validating SENTRY as a scalable foundation for partner-led managed services.
As partners increasingly own uptime, SLAs, and customer experience, SENTRY gives them the visibility, control, and confidence required to grow profitably while reducing operational noise.
Learn more about Reveille’s partner-led observability platform at https://www.reveillesentry.com.
2. ABBYY + Reveille: A Stronger “Better Together” Go-to-Market Motion
Throughout 2025, Reveille’s relationship with ABBYY evolved into a deeper, more strategic go-to-market partnership. As organizations rely on ABBYY’s Intelligent Document Processing (IDP) platforms to power business-critical workflows, the need for accuracy, availability, and operational insight has become essential.
Together, ABBYY and Reveille deliver a compelling “better together” story—connecting document intelligence with real-time observability and Service Level Assurance. ABBYY teams are now actively positioning Reveille alongside their solutions, helping customers ensure automation performs reliably in production environments.
Reveille is featured on the ABBYY Marketplace, making it easy for customers to discover and adopt purpose-built observability for ABBYY platforms:
👉 https://www.abbyy.com/marketplace/contributors/isv/reveille/
3. Expanding Public Sector Impact Through Carahsoft
Reveille also expanded its public sector presence in 2025 through its growing partnership with Carahsoft, the trusted government IT solutions provider. This partnership is a critical component of Reveille’s public sector strategy, enabling federal, state, and local agencies—as well as education and healthcare organizations—to more easily procure and deploy observability for business-critical document and content processes.
Reveille’s Carahsoft partnership will continue to play a key role in expanding adoption across federal and SLED markets in 2026:
👉 https://www.carahsoft.com/reveille-software
4. Advancing AI-Driven Observability: Dynamic Thresholding and MCP
Innovation remained central to Reveille’s strategy throughout the year. Reveille continued to advance its AI-driven observability capabilities with dynamic thresholding, significantly reducing false positives while increasing monitoring accuracy across complex environments. By adapting to real operational behavior, Reveille ensures teams focus on issues that truly impact service levels.
In 2025, Reveille also introduced MCP (Model Context Protocol) integration—a major step forward in connecting intelligent automation platforms with AI agents. MCP allows operational insights from Reveille to inform AI-driven diagnostics, remediation, and optimization, transforming observability into actionable intelligence.
This convergence of monitoring, automation, and AI is shaping the next generation of Service Level Assurance—and Reveille is leading that evolution.
5. A Strategic Shift to Subscription
On the business front, Reveille completed the complex and pivotal transition from perpetual licensing to a subscription-based model. This shift aligns with how customers and partners consume software today, emphasizing flexibility, continuous value, and long-term outcomes.
The subscription model enables faster innovation, stronger customer success, and deeper partner alignment as Reveille continues to expand its observability platform.
Reveille has also seen significant growth in demand for its software by both end-users and partners.
6. Leadership Driving the Next Phase of Growth
To support its next phase of growth, Reveille strengthened its go-to-market leadership team in 2025.
Wayne Ford was promoted to Chief Revenue Officer (CRO), bringing deep expertise in enterprise software growth, partner ecosystems, and go-to-market execution. In addition to his Senior Vice President of Corporate Development responsibilities, Wayne will lead all of Reveille’s global revenue strategy and execution—driving alignment across sales, partnerships, and customer success.
“In 2026, more than ever, organizations will demand Service Level Assurance for every business-critical automation they run. Reveille is positioned to lead that shift—helping enterprises and partners operationalize observability and deliver predictable outcomes at scale.”
— Wayne Ford, Chief Revenue Officer, Reveille Software
Wayne’s leadership will be instrumental as Reveille accelerates partner-led growth, expands strategic alliances, and meets increasing demand for observability across intelligent automation platforms.
Additionally, Ryan Shallenberger was promoted to Director of Corporate and Partner Marketing, reflecting Reveille’s increased investment in partner enablement, vertical messaging, and market education as observability becomes a strategic priority.
Looking Ahead to 2026
As Reveille enters 2026, the company remains focused on a clear mission: ensuring business-critical automation delivers reliable, measurable outcomes—every time.
With Reveille SENTRY empowering partners, an expanded GTM partnership with ABBYY, momentum in the public sector reach through Carahsoft, advanced AI-driven observability, a modern subscription model, and strengthened leadership, Reveille is well-positioned for its next chapter.
The momentum is clear—and 2026 is set to be Reveille’s most impactful year yet.
