by Ryan Shallenberger | Apr 23, 2026 | AI & ML, Blog, Insurance, Unpublished
The Hot Takes (Read This First) Why do claims pipelines stall even with AI?Because AI systems don’t usually fail loudly — they degrade quietly. Isn’t better OCR or GenAI going to fix this?No. Accuracy alone doesn’t guarantee claims actually move. If systems are “up,”... by Ryan Shallenberger | Mar 20, 2026 | AI & ML, IDP
Post-webinar reflections on where intelligent document processing is headed next — and why observability now matters more than ever. What began as a way to scan documents, extract data, and streamline manual work is now becoming a far more strategic part of enterprise... by Ryan Shallenberger | Jan 15, 2026 | Blog
Enterprise Content Management (ECM) platforms don’t exist in isolation. Whether you run OpenText Documentum, OpenText Extended ECM, IBM FileNet, IBM CMOD, or Hyland OnBase, your ECM platform is rarely “just” a repository. It’s the operational backbone for: Claims... by Ryan Shallenberger | Aug 6, 2025 | Blog, Company News
At Reveille Software, we’re gearing up for Hyland CommunityLIVE 2025, and we hope to see you there! This flagship event brings together the best minds in content services and intelligent automation—and this year, we’re bringing something new to the conversation:... by Ryan Shallenberger | Jul 21, 2025 | Blog, Reveille Platform
Across industries, organizations rely on complex document-centric processes—loan processing, invoice management, customer onboarding, claims handling, case management—to keep operations running. These workflows are powered by platforms like Hyland OnBase, OpenText...