by Ryan Shallenberger | Sep 10, 2026 | Blog
The people who run OnBase every day know more about administering it than any vendor, including us. — The Reveille Perspective On October 14, three OnBase administrators are going to answer six questions in front of whoever shows up. Stephanie Anderson runs OnBase at... 
by Ryan Shallenberger | Jun 29, 2026 | AI & ML
AI-Ready Data: The Agentic Assurance Gap | Reveille Everyone shipped the agent. Nobody shipped the assurance. — The Reveille Perspective In the span of a single quarter, every major content platform put an autonomous agent on top of your documents. Hyland shipped its... by Ryan Shallenberger | Apr 23, 2026 | AI & ML, Blog, Insurance, Unpublished
The Hot Takes (Read This First) Why do claims pipelines stall even with AI?Because AI systems don’t usually fail loudly — they degrade quietly. Isn’t better OCR or GenAI going to fix this?No. Accuracy alone doesn’t guarantee claims actually move. If systems are “up,”... by Ryan Shallenberger | Mar 20, 2026 | AI & ML, IDP
Post-webinar reflections on where intelligent document processing is headed next — and why observability now matters more than ever. What began as a way to scan documents, extract data, and streamline manual work is now becoming a far more strategic part of enterprise... by Ryan Shallenberger | Jan 15, 2026 | Blog
Enterprise Content Management (ECM) platforms don’t exist in isolation. Whether you run OpenText Documentum, OpenText Extended ECM, IBM FileNet, IBM CMOD, or Hyland OnBase, your ECM platform is rarely “just” a repository. It’s the operational backbone for: Claims...