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Why Reveille Customers Choose Reveille Premium Support

Why Reveille Customers Choose Reveille Premium Support

by Jay Cushman | Oct 16, 2025 | Blog, Reveille Platform

Reveille customers already know the value of having a zero footprint plattform  for observing, monitoring and ensuring service level assurance of intelligent automation based solutions built with IDP, ECM ,and RPA platforms. But the choice of support...
Avoiding SLA Penalties: The Business Case for Service Level Assurance

Avoiding SLA Penalties: The Business Case for Service Level Assurance

by Reveille Software | Oct 3, 2025 | Blog, Reveille Platform

Introduction: The High Cost of SLA Failures For enterprises and service providers alike, Service Level Agreements (SLAs) are more than contractual obligations—they are promises of availability, performance, and compliance. Missing an SLA doesn’t just mean unhappy end...
Reveille MCP: Unlocking Service Level Assurance With Model Context Protocol

Reveille MCP: Unlocking Service Level Assurance With Model Context Protocol

by Reveille Software | Sep 5, 2025 | AI & ML, Reveille Platform

Content isn’t just data—it’s the lifeblood of customer transactions, compliance, and operational efficiency. Platforms like Hyland, OpenText, IBM, Microsoft, ABBYY, Tungsten, and more all process mission-critical documents every second of every Content isn’t just...
Empowering Business-Critical Document and Content Processes with AI-Powered Observability

Empowering Business-Critical Document and Content Processes with AI-Powered Observability

by Ryan Shallenberger | Jul 21, 2025 | Blog, Reveille Platform

Across industries, organizations rely on complex document-centric processes—loan processing, invoice management, customer onboarding, claims handling, case management—to keep operations running. These workflows are powered by platforms like Hyland OnBase, OpenText...
The ROI of Observability: 5 Steps to Justify Reveille for ECM, IDP, and RPA

The ROI of Observability: 5 Steps to Justify Reveille for ECM, IDP, and RPA

by Reveille Software | Jun 30, 2025 | ECM, IDP, Reveille Platform, RPA

The performance of your ECM, IDP, and RPA platforms directly impacts business operations. But disruptions often go unnoticed—until they cost you real time, money, and customers. That’s why observability matters. At Reveille Software, we’ve created a simple, proven...
Why Generic Monitoring Tools Fall Short for Intelligent Automation Platforms

Why Generic Monitoring Tools Fall Short for Intelligent Automation Platforms

by Reveille Software | Jun 23, 2025 | ECM, IDP, Reveille Platform, RPA

As enterprises double down on intelligent automation—leveraging platforms like Enterprise Content Management (ECM), Intelligent Document Processing (IDP), and Robotic Process Automation (RPA)—they often assume their general-purpose application performance monitoring...
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