What can reveille do for you?
LINE OF BUSINESS/IT MANAGEMENT
- Get the most out of your investment when moving ECM systems to cloud
- Monitor and optimize capacity, performance, adoption, usage and cost
- Use your content systems budget more effectively
- Communicate your service levels, volumes, and adoption – promote your team’s success
ECM ADMINSTRATOR
- Easy to integrate into key applications and tools (using REST API’s) so you don’t have to write integration code
- Easy to implement and maintain, providing immediate insight to ECM application stack.
- Easy to adapt/configure/change as ECM environments change – knows exactly when, how and what to do (rules, bots and wizards are easy to set up and automatically run)
- Observe key metrics over time to make the correct adjustments to changing conditions.
- Easy to integrate into key applications and tools (using REST API’s) so you don’t have to write integration code
- Reveille can provide automated remediation of known and recurring issues
- Understand ECM user search terms, active document retrieval patterns, ECM system capacity
OPERATIONS MANAGER
- Achieve active management of content systems and applications
- Reduce mean time to detect (MTTD) and mean time to recover (MTTR)
- More easily adopt and scale content systems and applications to cloud
- Make it easier to review and manage content systems and applications
- More quickly detect and remediate application or behavioral issues
- Manage current costs and future costs (cloud) by fixing issues rather than adding costly capacity
ECM APPLICATION END-USERS
- Reveille User Analytics observes my transactions for both performance and usage requirements, trigger alerts for performance issues, and gathers all relevant ECM system data to provide a comprehensive snapshot of my environment
- Reveille can provide automated remediation when it observes abnormal user behavior
- Reveille is aware of ECM system issues before they impact me
- Reveille understands user ECM activity and adoption
- Better ECM application availability and consistent response times