Uninstall the Reveille 8 User Analytics TCP Collectors

On Windows

To uninstall the Reveille 8 User Analytics TCP Collector Windows software, complete the following steps:

Navigate to the Windows option to remove software programs. For example, select Start > Control Panel > Programs > Programs and Features.
Select the Reveille 8 User Analytics TCP Collector entry.
Select Uninstall. The Programs and Features window appears.
Click Yes.
Click OK if prompted to stop the Reveille 8 User Analytics TCP Collector service.

The Reveille 8 User Analytics TCP Collector will be removed when the process is finished.

On Linux

To uninstall the Reveille 8 User Analytics Linux TCP Collector software, complete the following steps:

NoteSome commands may require root privileges on the Linux system to execute. If you are not logged in as root then a recommended way is to use the sudo command. Adding a user to sudo allows that user to execute commands with elevated permissions when not logged in as root. Contact your Linux system administrator for more information on adding a user to sudo.

Navigate to the Linux TCP Collector installation directory; the following steps are based on installing the Linux TCP Collector in the folder /opt/reveille_user_analytics.
Stop the Linux TCP Collector by using the following command:
sudo ./reveilletcpcollector–stop
Run the following Linux commands to remove the Linux TCP Collector:
cd /opt
ls – (use to confirm correct collector installation path)
sudo rm –r reveille_user_analytics

On Solaris

To uninstall the Reveille 8 User Analytics Solaris TCP Collector software, complete the following steps:

NoteSeveral commands require root privileges on the Solaris system to execute. Contact your Solaris system administrator for more information on providing root level access.

Navigate to the Solaris TCP Collector installation directory; the following steps are based on installing the Solaris TCP Collector in the folder /opt/reveille_user_analytics.
Stop the Solaris TCP Collector by using the following command:
./reveilletcpcollector–stop
Run the following Solaris commands to remove the Solaris TCP Collector:
cd /opt
ls – (use to confirm correct collector installation path)
sudo rm –r reveille_user_analytics

On AIX

To uninstall the Reveille 8 User Analytics AIX TCP Collector software, complete the following steps:

NoteSome commands may require root privileges on the AIX system to execute. If you are not logged in as root then a recommended way is to use the sudo command. Adding a user to sudo allows that user to execute commands with elevated permissions when not logged in as root. Contact your AIX system administrator for more information on adding a user to sudo.

Navigate to the AIX TCP Collector installation directory; the following steps are based on installing the AIX TCP Collector in the folder /opt/reveille_user_analytics.
Stop the AIX TCP Collector by using the following command:
sudo ./reveilletcpcollector–stop
Run the following AIX commands to remove the AIX TCP Collector:
cd /opt
ls – (use to confirm correct collector installation path)
sudo rm –r reveille_user_analytics