Support Groups

What does this do?

A Support Group is a team of support personnel or notification systems responsible for taking action when a Monitor detects an error state.

When would I use this?

You can send a notification message to relevant Support Groups who are responsible for responding to Monitor alerts. You can set up a notification schedule to indicate when a Support Group is responsible.

How do I use this?

• Adding Support Groups
• Deleting Support Groups
• Editing Support Groups
• Sending a Notification Email
• Viewing the Notification Schedule