Introducing Reveille

Reveille is a monitoring solution for tracking and reporting the health of business-critical systems. Reveille increases your ability to:

• Continuously observe your technology investment across its many operating environments.
• Communicate business service level information through dashboards, reports, and notification processes.
• Rapidly identify application problems and process exceptions.
• Accurately deploy the proper resources to resolve problems.
• The simplicity of Reveille allows a broad audience to view and continually monitor your business-critical systems. Reveille, using both an agent-less stimulation approach and passive collection approach, can quickly observe and identify exceptions for business critical applications and business processes.
• Reveille observes both applications and processes. For example, Reveille identifies any access issues to a server, and tests an application's ability to complete a series of steps, or exceptions within a process.
• Reveille can leverage existing Monitor information and summarize in a business service level dashboard.

Some of the resources and processes Reveille can monitor are:

• Web sites.
• ODBC-compliant databases such as Oracle®, SQL, and DB2®, and other database subsystems.
• Web Services-based applications and interfaces as part of an SOA architecture.
• J2EE Application Servers and Java applications supporting JMX technology.
• Completion of specific transactions, file transfers, backups, data center synchronizations, and processes.
• Mainframe applications and subsystems such as CICS® and TSO.
• Applications running on Windows servers, mainframes, Power (iSeries™, AS/400®) systems, and UNIX or Linux® operating systems.
• Status of servers, business processes, and network components.
• E-mail servers such as Exchange or SMTP/POP.
• Windows Servers operating health and Windows-GUI applications.
• File movement, size and content.
• Specific content management applications from leading Enterprise Content Management (ECM) vendors such as EMC Captiva, EMC Documentum®, EMC Document Sciences, IBM FileNet, IBM Content Manager, and Kofax.

By monitoring these resources, Reveille detects the following:

• Status of application resources and business processes from the application user perspective.
• Process exceptions using threshold comparisons and network connectivity issues.
• Application errors running on many computer platforms.
• Service Level Agreement (SLA) violations.
• Scorecard Metrics of key operating parameters for a business application.