About the Kofax VirtualReScan Wizard

The Kofax VirtualReScan Wizard helps you create Kofax monitors for the Kofax VirtualReScan (VRS) scanning workstation environment to:

• Manage the up-time/availability of the Kofax VRS scanning workstations.
• Understand Kofax VRS workstation processing levels.
• Enable collection of SLA metrics.
• Isolate and resolve problems quickly.

The Kofax VirtualReScan wizard enables you to rapidly build a comprehensive monitor for the Kofax VirtualReScan scanning environment.

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Kofax VirtualReScan (VRS) Capabilities

A high-level summary of wizard capabilities for each Kofax VRS component is listed below.

Connectivity (VRS workstation connectivity)

• Check Connectivity of VRS workstation

Platform (VRS platform available to gather metrics)

• SNMP is returning MIB counter values for Kofax VRS workstation
• Check Scanner Make/Model
• Check Scanner Firmware level

Scanner Metrics (Scanner device health, throughput and exceptions)

• Rate of pages scanned is too low
• The number of sheets scanned between feeder errors is too low
• The number of sheets scanned between multi feeder errors is too low
• The number of sheets scanned between paper jam errors is too low
• The number of sheets scanned between camera health sheet scans is too high
• Too much time has elapsed since the last camera health sheet scan
• The roller health percent is too low
• The uniformity percent is too low
• The clarity percent is too low