About the Kofax Import Connector Wizard

The Kofax Import Connector Wizard helps you create Kofax Monitors for the Kofax Import Connector environment to:

• Manage the up-time/availability of the Kofax Import Connectors system.
• Understand Kofax Import Connector processing and exception levels.
• Allow collection of SLA metrics.
• Isolate and resolve problems quickly.

The Kofax Import Connector wizard enables you to rapidly build a comprehensive Monitor for the Kofax Import Connector environment.

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Kofax Import Connector (KIC) Capabilities

A high-level summary of wizard capabilities for each Kofax Import Connector component is listed below.

Connectivity (KIC platform machines available)

• KC servers available
• Fax servers available
• Email servers available
• Web Service servers available
• Import folder servers available

Platform (KIC platform available to process work)

• Check KIC services (message connector/KC plug-in)
• Check KIC server free disk space
• Check KIC archive folder access
• Check KIC windows event log
• Check KIC KC Plug-In log files size
• Check KIC web service access
• Check KIC web service accepting requests
• Check KIC message connector storage available
• Check KIC KC Plug-In connection status
• Check KIC message connector status
• Check KIC SMTP server

Import Connector Server Metrics (KIC Operational throughput)

• Check KIC messages waiting counts by media type
• Check KIC messages failing count
• Check KIC license state

Import Connector Import Folder Processing (KIC Folder Import Operations)

• Check Import Folder file age count
• Check Import Folder total file count
• Check Import Folder server disk space

Import Connector Email Processing (KIC Email Import Operations)

• Check Email inbox access
• Check Email folder item count

Import Connector Fax Processing (KIC Fax Import Operations)

• Check Fax FOIP server port
• Check Fax Server disk space