With the powerful integration between Reveille and PagerDuty, customers can better manage, prioritize, and respond to events that might adversely impact ECM application performance — without creating and managing a separate notification environment or event notification administration and workflow. By integrating with Reveille, PagerDuty provides visibility into the business impact of an incident, while supporting an integrated, coordinated business response and keeping stakeholders informed in real-time – either by email, SMS text, mobile app push notifications, or even live call routing with automated voice calls.
With Reveille and PagerDuty, users can expect accelerated incident response, improved ECM visibility, reduced complexity through automation, and improved service delivery.