Kofax
Real-time insight and automation for your Kofax capture platform
Manage PERFORMANCE and SLA expectations across the kofax ecosystem
Kofax helps businesses capture the world and begin converting it into functional data that supercharges their operations. How are Kofax users supposed to rocket to the top with obstructed visibility into their most vital capture technology?
When capture processes go haywire and require a look under the hood, that’s where we come in. Reveille brings the power of real-time insight and automation to your entire capture platform and beyond – export processing to content service platforms, error remediation for key services, operating KPIs, and service level adherence across the Kofax solution ecosystem and more.
PERFORMANCE & OPERATIONS
Ensuring a great overall customer experience – whether they be internal or external – remains a top priority for many organizations. A bottleneck with document retrieval not only hurts productivity, it can also impair service delivery and increase user frustration. We help customers detect performance issues and improve mean time to recover. This is critical for response-time expectations and application adoption. On the capture side, customers use us to verify capture to repository connections and enable automated connection recovery to meet end-end processing windows.
