Gathers ECM user transaction and message activity using an out of band passive collections technique.
Continuously observes the actual HTTP/HTTPS based user experience provided by your content services technology investments, including encrypted (SSL) based content services web applications.
Continuously observe TCP/IP specific protocols provided by your content services technology investments, including encrypted (SSL) based TCP/IP traffic. This provides end-end content services transaction visibility.
Communicate user activity and business service level information through dashboards, reports, and notification processes.
Rapidly identify user response time service level issues.
Provides irregular user behavior notifications and generate reports identifying suspicious behavior and fulfill audit discovery needs.