Possible GAPS Today

Holistic Capabilities
- Doc/CS/Captiva App Performance
- System Performance
- Doc/CS/Captiva Sys Performance
- Infrastructure Performance
- Database Performance
- Network Performance
- Real User Performance
- Real User Adoption
- Insider Threat Protection
- Automation (Proactive)
Orange = Gaps
What it takes to develop/build with in-house tools
Infrastructure/Application Management
- System Monitory Tools
- Network Monitoring Tools
- Log File Tools
- Application Tools

What must be done
- Obtain tool Software Development Kit(s)s (SDK)
- Develop or Obtain Developer knowledge of SDK(s)
- Develop Requirements & Project Plan
- Develop or Obtain developer knowledge of ECM
- Assign Project Manager
- Design, Build and Test the following:
- Tests
- Monitors
- Conditions/Thresholds
- Displays
- Dashboards
- Reports
- Remediations/automations
- Notifications
- Move to Production
- Maintain over next 5 years
- Minimum 12 – 18 Months for initial “build”
Risks

All of that just to end up with 25% of what Reveille delivers out-of-the-box!
Fully Managed Application – Build vs Buy
THE GAP: Purpose-built for ECM Systems
Who is responsible?
- Doc/CS/Captiva Team
- IT Ops
- Security Ops
- LOB
- Applications
- IT Audit/Compliance
- Cloud Providers (If you got a ton of $$$)

Considerations
- Time
- Effort
- Cost
- Cost of Doing Nothing
- Cost of Breach