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Reveille Experience and Performance Manager

An experience and performance management solution, Reveille EPM (Experience and Performance Manager) provides the proactive ability to ensure availability and performance of your key business-critical, content management applications, and your end-user experience in the use of these systems. Only Reveille EPM:

  • Has tight, native integration with leading enterprise content management (ECM) applications for application performance monitoring
  • Monitors every operational aspect of these applications to ensure consistent user experience and productivity
  • Automatically diagnoses system failures to determine the root cause of the issue
  • Provides notifications and alerts to the appropriate team members
  • Automatically, or with the approval of the appropriate application administrator, runs repair scripts
  • Installs quickly and easily with an extremely fast time-to-value

Reveille delivers the following key benefits:

  • Eliminates manual babysitting of business-critical ECM applications by ECM administrators and application production support groups
  • Increases help desk efficiency as many problems are avoided entirely – and the remaining are fixed automatically
  • Accelerates the automation of key business processes as ECM initiatives go from pilot to production more quickly with fewer implementation issues
  • Ensures objective, measurable compliance with Service Level Agreements, allowing ECM support teams to deliver committed application service levels to the business
  • Reduces support complexities and costs, driving a reduced total cost of operations and improved business agility
  • Integrates with leading infrastructure management products like Microsoft SCOM, HP OpenView, BMC, IBM Tivoli and CA Unicenter
Reveille EPM for EMC Documentum Version 5 wizard

Reveille has management console solutions to provide application performance monitoring for the following leading ECM applications:

In addition, Reveille EPM supports the following business application services:

  • ODBC-compliant databases such as Oracle®, SQL and DB2®, and other database subsystems.
  • Web services-based applications and interfaces as part of a SOA-based architecture.
  • J2EE application servers and Java applications supporting JMX technology.
  • Completion of specific transactions, file transfers, backups, data center synchronizations and processes.
  • Mainframe applications and subsystems such as CICS® and TSO.
  • Applications running on Windows servers, mainframes, System i™, (iSeries™, AS/400®) systems, and UNIX or Linux® operating systems.
  • Status of servers, business processes and network components.
  • Email servers such as Lotus Notes®, Exchange or SMTP/POP.
  • Windows Servers and Windows GUI applications.

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