IT Executives

Reveille EPM provides IT departments with a solution that proactively monitors, diagnoses and repairs line-of-business applications and process failures. Reveille EPM assists organizations in meeting their service level agreements (SLA) with end users by providing:

• Real-time monitoring of content management solutions (Documentum, Captiva/InputAccel, Kofax, IBM Content Manager and SharePoint), custom applications (web, web services, Win32 and legacy mainframe) and others.
• Automated problem isolation, diagnosis and repair, which helps eliminate unwanted calls from users experiencing application and process failures. Reveille EPM’s proactive services can find and repair the root cause of most issues prior to the user experiencing disturbances in availability, uptime or performance.
• Pre-configured wizards to simplify initial implementation.
• On-going support and maintenance.
• Reporting capabilities, which include up-to-the-minute SLA status.

Reveille EPM requires minimal set-up to quickly and easily integrate with legacy systems management frameworks (Tivoli, CA/Unicenter, HP Openview and Microsoft SCOM) and business-critical applications to provide comprehensive visibility into the health of IT systems.